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Tokio tests first multilingual guidance app on railways

Tokio-tests- first- multilingual-guidance-app-on-railwaysThe Tokyo Metropolitan Government Bureau of Transportation, Keikyu Corporation (Minato-ku, Tokyo), and Yamaha Corporation (Hamamatsu City, Shizuoka) will carry out field testing on Omotenashi Guide, a system developed by Yamaha Corporation that uses acoustic data transmission to send information to smartphones as text in multiple languages (Japanese, English, Chinese- traditional and simplified, Korean, Thai, French).

This trial is a first for railways in the National Capital Region and will last until the end of March 2017. By providing foreign visitors with the information contained in announcements broadcast at select stations and onboard trains operated by Keikyu Corporation and the Bureau of Transportation (Toei Subway) in text format in multiple languages, the parties aim to realize seamless multilingual support from Haneda Airport to the center of Tokyo.

In select locations within railway stations and onboard trains, the contents of announcements broadcast and information shown on displays will be sent to smartphones using acoustic data transmission. The corresponding text will be displayed in multiple languages on smartphones and other devices that receive the transmission. Based on the results of this field test, the usefulness of Omotenashi Guide and other factors will be analyzed to better grasp user needs and improve the application’s functionality.
To obtain information being transmitted, users must download the Omotenashi Guide application from the App Store and activate the application. (Free to download.)

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